Enter the email address you used at checkout. We will send your license key and a link to manage your billing — update your card, change plan, or cancel.
You will get the same response here whether or not that address has a license: if that address has a license, we have emailed it. That is deliberate. If this page told you an address wasn’t found, it would also tell a stranger which addresses were — turning a recovery form into a way to check whether someone is a customer. So the answer never varies, and the key only ever travels to the inbox that owns it.
The same email carries your billing-management link. That link opens Stripe’s billing portal, where you can update your payment method, switch between monthly and yearly, view invoices, or cancel. When you are finished there, Stripe returns you to this page.
If the email hasn’t arrived after a few minutes, check your spam folder — and if it is genuinely missing, write to support@waypointsoftwareusa.com from the address you purchased with and we will sort it out.